We value your privacy and are committed to protecting the personal information you provide while visiting and using this website. This Privacy Policy outlines how we collect, use, store, and protect your personal information, as well as the rights you have regarding that information. By visiting, browsing, registering an account, placing an order, or contacting us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you use this website, we may collect the following information based on service requirements:

Contact information: Name, email address, phone number, etc.;
Delivery information: Recipient’s name, delivery address, and other information necessary to fulfill the order;
Order information: Purchased items, order number, order amount, order status, and after-sales records;
Account information: If you register an account, we may collect login credentials and related account information;
Communication information: Content you submit via customer service, email, or contact forms;
Technical information: IP address, browser type, device type, operating system, access times, website usage records, etc.;
Cookie information: Used to ensure the website functions correctly, record preferences, and conduct website analytics (subject to necessary authorization).

We collect only the information necessary for legitimate purposes, such as providing website services, processing orders, improving user experience, and fulfilling legal obligations.

2. How We Use Information

We may use the collected information for the following purposes:

Processing, confirming, and managing your orders;
Arranging order delivery and sending you logistics or order status notifications;
Responding to your inquiries, requests, and after-sales service needs;
Handling refunds, returns, and other order-related matters;
Improving website functionality, user experience, and service quality;
Preventing fraud, abuse, and other unauthorized activities;
Complying with applicable laws, regulations, and regulatory requirements;
Sending you relevant marketing information, subject to your legally required consent.

We will not use your personal information for purposes unrelated to the original collection purpose, unless permitted or required by law.

3. Payment Information

Website orders may be processed through third-party payment services. To ensure payment security, we do not store sensitive payment credentials—such as full bank card numbers or security codes—on our own servers.

During the payment process, relevant payment information may be handled by the respective payment service provider in accordance with their own privacy policies and security standards. We only collect necessary information, such as payment status and transaction reference details, required to fulfill your order.

4. Information Sharing

To fulfill orders and provide website services, we may share relevant information with the following types of service providers to the extent necessary:

Payment processing service providers;
Logistics and delivery service providers;
Website hosting and technical service providers;
Customer service and communication service providers;
Website analytics and security service providers;
Legal, regulatory, or government agencies (where required by law).

We do not sell or rent your personal information to third parties for their independent commercial marketing purposes.

All third-party service providers shall process personal information only to the extent necessary to provide the respective services and must implement reasonable security measures in accordance with applicable laws.

5. Cookies

This website may use cookies and similar technologies to ensure the website functions correctly, remember your settings, improve your browsing experience, and understand website usage.

Necessary cookies may be used for basic functions such as shopping carts, login status, security verification, and order processing.

Non-essential cookies will only be enabled after obtaining your consent, in accordance with applicable laws. You can manage, restrict, or delete cookies via the website’s cookie settings or your browser settings.

Cookie retention periods vary depending on their purpose; some cookies expire when the browser is closed, while others may be retained for a reasonable period. We determine cookie retention periods based on applicable data protection laws and the actual purpose of use.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, use, modification, disclosure, loss, or destruction.

While we strive to protect your personal information, absolute security cannot be guaranteed for internet transmissions or electronic storage. Therefore, we cannot guarantee that information will remain absolutely secure in all circumstances.

7. Information Retention Period

We retain your personal information only for as long as necessary to achieve the purposes for which it was collected, including the time required to fulfill orders, process after-sales services, comply with legal and financial record-keeping obligations, and resolve potential disputes.

When personal information is no longer necessary to retain, we will delete, anonymize, or securely dispose of it in accordance with applicable legal requirements.

8. Your Privacy Rights

Depending on the data protection laws applicable in your region, you may have the following rights:

To inquire whether we hold your personal information;
To request a copy of your personal information;
To request the correction of inaccurate or incomplete information;
To request the deletion of personal information, subject to legal conditions;
To restrict or object to the processing of personal information in certain circumstances;
To withdraw previously given consent;
To manage automated processing or marketing communications;
To lodge a complaint with the relevant data protection supervisory authority, where applicable.

If you wish to exercise any of the above rights, please contact us using the contact details published on the website. We may need to take reasonable measures to verify your identity to ensure the security of the information.

9. Information Regarding Minors

This website is primarily intended for consumers who possess the legal capacity to act. We do not knowingly or actively collect unnecessary personal information from minors.

If you believe that a minor has submitted personal information to us, please contact us promptly, and we will take appropriate measures to handle such information to the extent permitted by applicable law.

10. Third-Party Websites

This website may contain links to third-party websites, payment platforms, or other external services. When you visit third-party websites, their respective privacy policies and data processing rules apply independently.

We recommend that you carefully read the privacy policies of any third-party websites before providing them with your personal information. We do not assume liability beyond what is required by law for data processing activities conducted independently by third-party websites.

11. Updates to the Privacy Policy

We may update this Privacy Policy in response to business changes, adjustments to website functionality, or changes in applicable laws and regulations.

The updated Privacy Policy will be published on this page, and the latest version will be indicated by an updated “Effective Date.” We recommend that you check this page periodically to stay informed about how we protect your personal information.

12. Contact Us

If you have any questions regarding this Privacy Policy, our handling of personal information, or your privacy rights, or if you wish to exercise your data protection rights under applicable law, please contact us via the customer service email or contact details provided on the website.

We will review and respond to your request within a reasonable timeframe.