SHIPPING TERMS
We currently offer shipping services exclusively within the United States and do not accept orders from locations outside the U.S. We are committed to providing a reliable and convenient shipping experience and select appropriate logistics providers based on order specifics.
- Order Processing Time
Once payment is confirmed, we typically process, pack, and ship orders within 1–3 business days. Weekends and public holidays may not be included in the processing time.
- Shipping Time
After the order has shipped, standard delivery within the U.S. typically takes 3–7 business days. Actual delivery times may be affected by weather, holidays, the delivery address, peak shipping seasons, or other uncontrollable factors.
- Shipping Partners
Depending on the destination and package details, we may use U.S. logistics providers such as UPS, FedEx, or USPS. The specific carrier will be determined at the time of shipment.
- Shipment Tracking
Once your order ships, we will send a shipping notification and tracking information to the email address provided at checkout. You can use the tracking number to check the status of your package.
- Shipping Delays
Please contact us promptly if you experience unusual delays, a lack of tracking updates, or other delivery issues. We will assist in checking the shipment status and provide a reasonable solution based on the situation.
- Delivery Address
Please ensure your delivery address is accurate and complete before submitting your order. If delivery issues arise due to an incorrect or incomplete address provided by the customer, the customer may be responsible for any associated re-delivery fees.
- Uncontrollable Factors
Delivery delays caused by severe weather, natural disasters, public events, peak shipping seasons, traffic delays, or other circumstances beyond our reasonable control fall outside standard delivery timeframes; however, we will do our best to assist customers in tracking and resolving these issues.